Pirates and pixies wants you to be happy with the purchases you make from us. If you're not satisfied, you may return the item within 20 days of the shipment's delivery. A refund minus the original shipping charge or an exchange if it meets the following:
We will refund your money as long as your product meets the above conditions.
How to Return or Exchange an Item
Sorry, we can't cancel or modify your order after you submit it. But it's easy to return or exchange any item. Please save your packing slip. It helps us when you return or exchange an item.
Send Your Return/Exchange to Our (address below)
If you don't have your packing slip, please write your order number and the reason for your return/exchange on a slip of paper you enclose in your package.
Note: unless the return/exchange is due to an error, we can't refund shipping charges.
Damaged / Incorrect Items
If you received a damaged or incorrect item in your order, we want to fix the problem. Email us about the problem and we will provide you with a return authorization. Then return the item directly to us, and we'll refund your money (including the original shipping charges).
All items should be returned to: Pirate and Pixies Toy store
2236 S Croatan Hwy
Nags head, NC 27959